Tranding Standards services specifically designed to effectively and simply deal with your legal responsibilities.
DDS International consultants have many years of experience and a wealth of skills.
Consumer Protection
The Consumer Protection from Unfair Trading Regulations provide protect consumers from unfair or misleading trading practices, misleading omissions and aggressive sales tactics.
Trading Standards Training
We offer a wide range of trading standards training including Consumer Protection from Unfair Trading Regulations and Consumer Contracts.
Consumer Contracts
From 13 June 2014 the Consumer Contracts Regulations, which implement the Consumer Rights Directive in UK law, came into effect.
Civil Law
The Consumer Rights Act comes into effect on 1st October 2015. This law will set out a single set of rights and remedies for consumers.
Let’s work together
We will not compromise on quality, legal requirements or business ethics, and confidentiality is always assured.
Trading Standards Training
We offer a wide range of trading standards training including:
- Consumer Protection from Unfair Trading Regulations Training
- Consumer Rights Act Training
- Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 Training
- Information requirements and cancellation rules that apply to distance sellers and off-premises businesses Training
Consumer Contracts
From 13 June 2014 the Consumer Contracts Regulations, which implement the Consumer Rights Directive in UK law, came into effect. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as they are referred to in full, require traders to give you certain information. The specific information varies depending on whether the sale is made at a distance, off-premises or in store.
In addition most contracts made at a distance, or off-premises, must give consumers a cooling-off period.
Failing to comply with these highly complex rules can leave your business vulnerable to consumers who may not have to pay for the products that you have supplied them.
We can guide you through the requirements, developing documentation and procedures that keep you safe and your customers happy.
Consultant Focus
Peter Stonely
Peter is an experienced trading standards professional who has worked both as a Trading Standards Officer in local government and as Trading Standards Manager for a large national retailer. Peter has a wide knowledge of trading standards law and professional practice and is also one of the Lead Officers for Civil Law for the Chartered Trading Standards Institute.
Consumer Protection from Unfair Trading Regulations
The Consumer Protection from Unfair Trading Regulations provide protect consumers from unfair or misleading trading practices, misleading omissions and aggressive sales tactics.
Our key consultancy services include advice and training on professional diligence and how to avoid giving misleading descriptions or omissions, and what are banned practices. We can help you to ensure that your price promotions meet best practice and are not misleading to consumers. By meeting these rules you will treat your customers fairly so that they return to you.
Contract Law Services
- Consultancy
- Training
- Guidance
- Advice
Civil Law
The Consumer Rights Act comes into effect on 1st October 2015. This law will set out a single set of rights and remedies for consumers when they buy goods, services or digital content from you. The Act will replace existing legislation, such as the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982. The Act also replaces, and updates, the existing law restricting the use of unfair contract terms.
We can advise you and train your staff on the Consumer Rights Act and how it might have an impact on your business.
Civil Law Services
- Consultancy
- Training
- Guidance
- Advice
Let’s work together
We will not compromise on quality, legal requirements or business ethics, and confidentiality is always assured.
Comments are closed.